2002 Volkswagen Golf Complaints

ODINumber 758865
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1015045200000-0500)/
DateComplaintFiled /date(1015045200000-0500)/
VIN 9bwgp61j124
Component Electrical system:wiring:interior/under dash | steering:column locking:anti-theft device
1) while driving, door ajar light suddenly came on for no reason. No doors were ajar. After parking, the factory installed alarm system came on several times for no apparent reason. 2) the instrument panel defect relates to a persistent buzzing noise from the instrument cluster.
ProductType Vehicle

ODINumber 767296
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1032148800000-0400)/
DateComplaintFiled /date(1032235200000-0400)/
VIN 9bwph61j624
Component Visibility:windshield
I found that is is a very common problem in this model after talking to many people with same problem.no safety defect listed. *ak
ProductType Vehicle

ODINumber 770721
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1032840000000-0400)/
DateComplaintFiled /date(1039582800000-0500)/
VIN 9bwbb61j324
Component Air bags:side/window
Passenger side seat and curtain air bags deployed despite vehicle being in no incident or collision. Vehicle towed to dealer and problem advised. Neither dealer or vw prepared to consider or discuss possibility of such possibility occuraning. Both dealer and vw the manufacturers insist that vehicle was involved in major impact of 2g or above and that this should be handled by insurance company despite there being no evidence of impact or collision. Despite pleas to vw , they would not investigate possibility of air bag deployment without impact. Vehicle still immobile and unrepaired after almost 3 months. Vehicle since moved to another vw dealer . Dt
ProductType Vehicle

ODINumber 10158000
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1148270400000-0400)/
DateComplaintFiled /date(1148270400000-0400)/
Component Electrical system
Hello, my wife has a volkswagen golf. Her volkswagen is having certain problems with the electrical system. The sunroof is operating when the car is on or off by itself. Rain is some how getting into the car and into the overhead light. Her tail lights have a mind of there own. So days the tails will work and others they won't. I have physically checked the bulbs and have put new ones in and still they do not work. Her radio will not work. And her transmission has been looked at several of times and still continues to have the same problem. Is there anyway you can check these problems? *jb
ProductType Vehicle

ODINumber 10005632
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1044853200000-0500)/
DateComplaintFiled /date(1044920498000-0500)/
Component Engine and engine cooling:engine
Oil pan cracking/engine seizing- because the oil pan is made of aluminum without any sort of skid plate protecting it, the cold temperatures of winter make it brittle and if any sort of natural occuring hazard, such as ice or rocks, or man made hazard, such as road debris hits this oil pan the chance of engine failure/seizing is greatly increased.
ProductType Vehicle

ODINumber 10003372
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1043125200000-0500)/
DateComplaintFiled /date(1043509457000-0500)/
VIN 9bwgp61j224
Component Air bags:side/window
The passenger side and side curtain airbags deployed while driving down the highway for no reason
ProductType Vehicle

ODINumber 10004216
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1022990400000-0400)/
DateComplaintFiled /date(1043125200000-0500)/
VIN Wvwsb61j62w
Component Electrical system:ignition
Intermittently vehicle will lose all power without warning when driving. Dealership indicated that it is a result of a problem with ignition coil.ts.*ak
ProductType Vehicle

ODINumber 10002487
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1041483600000-0500)/
DateComplaintFiled /date(1042174800000-0500)/
VIN Please prov
Component Air bags:side/window
Consumer stated when the vehicle hit a bump in the road, the side air bag inadvertenly deployed.*jb
ProductType Vehicle

ODINumber 10001870
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1041051600000-0500)/
DateComplaintFiled /date(1041483600000-0500)/
VIN 9bwde61j524
Component Fuel system, gasoline:delivery:fuel pump
Consumer stated that the fuel tank is pumping threw the catalytic converter causing and distraction to the consumer. Dealer notified. Ts
ProductType Vehicle

ODINumber 10005917
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(7348683600000-0500)/
DateComplaintFiled /date(1043816400000-0500)/
VIN Full fill
Component Engine and engine cooling
Vehicle jerks heavily and the engine light would come on and remain on. Dealer has been notified. Ph
ProductType Vehicle

ODINumber 10014188
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1046840400000-0500)/
DateComplaintFiled /date(1049860800000-0400)/
VIN 9bwbk61j054
Component Air bags:side/window
Passenger side air bags deployed despite vehicle being in collision or impact. Vehicle was on freeway when all of a sudden air bags deployed. Dealer claims sensor indicates impact, but there was no impact. *jb
ProductType Vehicle

ODINumber 10012216
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1036645200000-0500)/
DateComplaintFiled /date(1049173200000-0500)/
VIN 9bwde61j924
Component Electrical system | engine and engine cooling:exhaust system:emission control | visibility:windshield wiper/washer
The coil pack was damaged. *mr the coil pack was replaced. Then the coil pack in the cylinder failed. The consumer requested for vw to compensate her for lost time. The engine light had come on due to the evaporative emission system experienced an incorrect purge flow. The windshield washer reservoir leaked coolant. The expansion tank was replaced. Scc *jb
ProductType Vehicle

ODINumber 10018392
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1046754000000-0500)/
DateComplaintFiled /date(1052280000000-0400)/
Component Steering:column
Constant noise from the steering column. Air bag spring changed twice. Steering column still making noise. *jb
ProductType Vehicle

ODINumber 10018393
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1030248000000-0400)/
DateComplaintFiled /date(1052280000000-0400)/
Component Power train
Constant knocking sound coming from the passenger side front end of vehicle. *jb
ProductType Vehicle

ODINumber 10016150
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1022126400000-0400)/
DateComplaintFiled /date(1050638400000-0400)/
VIN 9bwgp61j124
Component Service brakes, hydraulic
Brake warning system will activate for no know reason at random times while driving the car. *nlm
ProductType Vehicle

ODINumber 10020835
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1047618000000-0500)/
DateComplaintFiled /date(1055822400000-0400)/
VIN 9bwgb61j224
Component Engine and engine cooling:engine
The vehicle had a damaged motor. *tt *scc *jb
ProductType Vehicle

ODINumber 10026474
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1048568400000-0500)/
DateComplaintFiled /date(1055908800000-0400)/
VIN 9bwgb61j224
Component Electrical system | engine and engine cooling:engine | fuel system, gasoline | latches/locks/linkages:trunk lid:lock
Multiple problems included: malfunction indicator lamp on, vehicle cut off, trunk switch fell out, driver door lock inoperative, fuel gauge inoperative, engine rattle. Multiple replacements - camshaft sensor, trunk switch, power door locks, fuel lines installed, fuel sender unit, timing belt and tensioner. *tt *jb
ProductType Vehicle

ODINumber 10031011
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1058673600000-0400)/
DateComplaintFiled /date(1060228800000-0400)/
Component Exterior lighting:brake lights:switch
Brake light and automatic transmission safety interlock switch failed and left the car stranded. *ph
ProductType Vehicle

ODINumber 10044511
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateComplaintFiled /date(1066622400000-0400)/
Component Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Intake manifold is clogged on vehicle due to carbon build up from the exhaust valve.*mr consumer was advised by local dealer that the vehicle wouldn't pass federal emission requirements. The dealership refused to repair under warranty and was willing to charge $380.00 for the task. Consumer declined due to the high price but was concerned about the environment. Consumer researched the problem online and found other consumers with the same defect. *ph
ProductType Vehicle

ODINumber 10043313
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1023336000000-0400)/
DateComplaintFiled /date(1066708800000-0400)/
VIN 9bwgb61j024
Component Tires:sidewall
Sidewalls of my daughter's volkswagen separated. The tires were continental contitouring contract, 19565r15-91h ch95. *la
ProductType Vehicle

ODINumber 10047223
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1069218000000-0500)/
DateComplaintFiled /date(1069304400000-0500)/
Component Fuel system, diesel:storage:tank assembly
Diesel fuel leak- when filling tank to full, fuel pours out somewhere at the top of the tank. *la
ProductType Vehicle

ODINumber 10058443
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1070859600000-0500)/
DateComplaintFiled /date(1077080400000-0500)/
VIN 9bwgk61j324
Component Air bags:side/window
I was driving about 10-15 miles a hour and my right rim might have slightly hit the curb and my passenger side airbag and curtains deployed.i took it right away to the dealer, and they said there is a crash code and will not pay for it. I contacted vw of america many times and they say to claim it through insurance. There is no visible damage to my car at all so i think it a faulty crash code! *ak
ProductType Vehicle

ODINumber 10057793
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1073019600000-0500)/
DateComplaintFiled /date(1076389200000-0500)/
Component Air bags:side/window
While driving at 10 mph left rim hit the curb. As a result, the side curtains and seat airbags deployed.*ak
ProductType Vehicle

ODINumber 10064075
Manufacturer Volkswagen group of america, inc.
Crash Yes
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1080104400000-0500)/
DateComplaintFiled /date(1080536400000-0500)/
VIN 9bwgp61j824
Component Air bags | air bags:frontal | air bags:frontal:driver side:inflator module | air bags:frontal:sensor/control module
Car was rear-ended at a stop light. Car cascaded into the cars in front. Airbags did not deploy on drivers side. Airbags (4) deployed on passenger side only. There was no passenger. Seems i could have used the airbag protection on my side. (driver). *ak
ProductType Vehicle

ODINumber 10067978
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1082088000000-0400)/
DateComplaintFiled /date(1083167831000-0400)/
VIN 9bwgk61j624
Component Air bags:side/window
While traveling over a rough stretch of road the passenger side seat and window airbags deployed.it should be noted there was no side collision,impact or body damage.the dealer insists that a side impact must have occured,and that i wil be responsible for the estimated $3500 in repairs.i stil await word as to whether my insurance policy covers this type of claim.so far i've ben told they may not cover it.
ProductType Vehicle

ODINumber 10082453
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1065931200000-0400)/
DateComplaintFiled /date(1090468800000-0400)/
VIN 9bwgp61jx24
Component Engine and engine cooling:engine
Car was driven to and parked outside a store 1 mile from home. When owner returned to car (less than 10 minutes after parking), the car would not start. Car was towed to dealer and owner was informed that oil pan was cracked & engine has seized. Dealer said that damage was not covered by warranty and owner must contact insurance company to file collision claim. However, no collision ever occurred. Owner lost use of vehicle for five weeks. Oil pan, short block & turbo were replaced. *jb
ProductType Vehicle

ODINumber 10082456
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1087185600000-0400)/
DateComplaintFiled /date(1090468800000-0400)/
VIN 9bwgp61jx24
Component Engine and engine cooling:engine
Owner was driving in traffic - merging onto the long island expressway - when a dull "pop" sound was heard. The engine quickly lost power. Owner was able to steer vehicle from right lane to shoulder and engage hazard lights. Car was towed to dealer. Dealer examined vehicle and advised owner that the timing belt was missing. Dealer advised that engine had seized and must be replaced. Owner lost use of car for 5 weeks. Engine and timing belt were replaced. *jb
ProductType Vehicle

ODINumber 10094309
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1095739200000-0400)/
DateComplaintFiled /date(1099458000000-0500)/
VIN 9bwgp61j424
Component Air bags:side/window
While driving vehicle at a moderate speed the air bag on passenger's side deployed inadvertently. The consumer took vehicle back to the dealer, and was told by the service technician that the vehicle was in an accident. The consumer claimed this was absurd since this vehicle made no contact with any other vehicle or object. *ak the air bag deployed 1 minute later. *sc
ProductType Vehicle

ODINumber 10091365
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1094616000000-0400)/
DateComplaintFiled /date(1095652800000-0400)/
VIN 9bwgp61j724
Component Air bags:side/window
Driving on highway and hit small bump in road, such that you would hit many times a day while driving, and passenger side airbags and window curtains deployed. Vw service found crash data in computer eventhough there was absolutely no visual damage to car. Vw customer service refused to pay for repair and suggested i contact my insurance company.*ak
ProductType Vehicle

ODINumber 10095911
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1096862400000-0400)/
DateComplaintFiled /date(1097985600000-0400)/
VIN 9bwbk61j124
Component Air bags:side/window
While driving on a rather bumpy street (no major pot holes), side-airbag and curtains on the driver side popped out. It was not a collision, and the bumper did not hit anything. service shop at dealer found a couple of damages on oil pan and control-arm, and therefore insisted the airbag deployment was not due to a mal-function. The car is being repaired (including the re-upholstery and damaged seat belt due to the airbag eruption). It is treated as an accident by my auto insurance.
ProductType Vehicle

ODINumber 10105561
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1101877200000-0500)/
DateComplaintFiled /date(1104382800000-0500)/
Component Air bags
Re the wrongful deployment of the defective passenger side airbag and side curtain in 2002 vw golf gti. *bf while driving, the passenger side curtain and seat air bag inadvertently deployed, the passenger suffered minor injuries. *jb
ProductType Vehicle

ODINumber 10109503
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1089604800000-0400)/
DateComplaintFiled /date(1107234000000-0500)/
VIN 9bwgb61j224
Component Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
The abs light came on and a sound was heard. The brakes suddenly went, and the consumer had to apply the emergency brake to continue to the dealer. The abs module was replaced.*ak
ProductType Vehicle

ODINumber 10114612
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1110690000000-0500)/
DateComplaintFiled /date(1111677414000-0500)/
Component Air bags:side/window
The seat-mounted side airbags and side-curtain airbags for the passenger side of my car deployed with no side-impact crash. I was in a parking lot making a right turn when the above mentioned airbags deployed. Luckily, there was no one in the passenger seat, so there were no injuries as a result. I took my car into a vw dealership and they ran some diagnostics on it. They claim that my car's computer registered a collision and that's why my airbags went off, though they never provided me with a copy of the results of the diagnostic. I told them there was no way my car was involved in a collision at the time the airbags deployed, or within the past year before they had deployed, and they said that i must have hit a pothole or something and that i should contact my insurance company. My insurance policy does not cover the replacement of airbags when no collision was involved, and the adjuster feels that they must have deployed as a result of faulty wiring. This incident occurred fairly recently, and i refuse to pay the $3500 for these repairs out of pocket, so they have not been replaced yet, and will not be replaced until i speak further with volkswagen.
ProductType Vehicle

ODINumber 10118541
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1104642000000-0500)/
DateComplaintFiled /date(1114574400000-0400)/
VIN 9bwgp61j724
Component Electrical system:wiring:interior/under dash | exterior lighting:hazard flashing warning lights:unit | exterior lighting:turn signal:flasher unit
Turn signal/hazard relay activates randomly. While driving down the road i can hear the turn signal relay clicking at a faster speed, like when you have a burned out turn signal bulb. But, when you go to use the turn signal/hazard signal, they still function as normaly. I believe this issue is related to recal 04v584000, yet volkswagen of america does not recognize my vehicle as being part of this recal. *ak
ProductType Vehicle

ODINumber 10120363
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1114574400000-0400)/
DateComplaintFiled /date(1114574400000-0400)/
VIN 9bwgb61j724
Component Unknown or other
Consumer experienced problems obtaining a valet key from the dealership for 2002 volkswagen golf. *mr the consumer was complaining of the service received at williamson volkswagen of lincoln. *sc *jb
ProductType Vehicle

ODINumber 10121355
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1116129600000-0400)/
DateComplaintFiled /date(1116455040000-0400)/
VIN 9bwgk61j624
Component Air bags:side/window
Passenger side air bag inadvertently deployed with no provocation.
ProductType Vehicle

ODINumber 10134334
Manufacturer Volkswagen group of america, inc.
Crash Yes
Fire No
NumberOfInjured 2
NumberOfDeaths
DateofIncident /date(1124510400000-0400)/
DateComplaintFiled /date(1125028800000-0400)/
VIN 9bwde61j324
Component Service brakes, hydraulic:foundation components
Dt: the rod that connects the brake pedal to the brake booster broke at the welled. This problem occurred under normal driving conditions. There was an accident because of this on 8-20/21-205. The passenger sustained facial injuries, and the driver sustained bruises. The vehicle was totaled. *ak updated 11/4/2005 - when the brake pedal and brake booster were removed the consumer noticed that the rod between the pedal and booster was hollow. *nm
ProductType Vehicle

ODINumber 10138225
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1010638800000-0500)/
DateComplaintFiled /date(1128052800000-0400)/
VIN 9bwgk61j624
Component Engine and engine cooling:engine | power train:automatic transmission:control module (tcm, pcm) | visibility:power window devices and controls
1. Transmission control module failure. Car was not able to start. Was towed for repair. This chip has been replaced twice. 2. Car began making severe jerking movements, randomly. Usually these jumps occur within the first 10 minutes of driving the vehicle but can occur later. The severity of the jerks is also variable. 3. The car was in the shop for over a month. The problem was not corrected. 4. The car consumes an unusual high amount of motor oil (more than a quart approximately every 1,000 miles). 5. Vw was running a oil consumption test but they insisted the consumption level was normal for this type of engine. The problem still exists. i have been experiencing numerous mechanical problems with the vehicle soon after purchase in 2002. I have always tried to negotiate with vw. I have written letters and they have been reluctant to solve the problem in a satisfactory way. I have read about the lemon law but my time allowance has expired. The car is still under warranty until january 2006. in addition to the engine/ transmission problems, i have had problems with all my windows rolling down automatically as i try to close them. There was a recall on this. This has been examined over 5 times. The panels were replaced. The problem still persists. i am not able to give an exact date of an incident because there are many. All of these dates have been documented. I am giving a date of january 2002 as the incident date (when the car was purchased). i feel vw has evaded responsibility in correcting the problems and has created an unsafe vehicle. The number of failures and the inability to correct them is unacceptable. I feel my problems were not addressed seriously and were dismissed without concern for my safety and public safety in general. *jb
ProductType Vehicle

ODINumber 10145249
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1134536400000-0500)/
DateComplaintFiled /date(1134536400000-0500)/
VIN 9bwgb61j424
Component Seats:front assembly:seat heater/cooler
Burning smell occurred on off-highway road, traveling at speeds under 5 mph. Hot sensation on thigh prompted quick action to turn off vehicle / seat heater while getting out of the vehicle a 1/4" hole was found on the left side of the drivers seat. Harness was disconnected and service was scheduled. *nm
ProductType Vehicle

ODINumber 10150674
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1140238800000-0500)/
DateComplaintFiled /date(1140411600000-0500)/
Component Electrical system:wiring:fuses and circuit breakers | electrical system:wiring:interior/under dash | steering:column
The car has a tilt/telescope steering column, after adjusting the column the turn signals quit working. Could not restart the car after turning it off because immobilizer would not recognize the key. Multiple fuses were blown out, including the one for the hazard flasher. Upon investigation the failure was from the wiring harness for the steering column, the insulation on most of the wires was cracked and the turn signal wires shorted out. The insulation for the main power wires running into the ignition switch also were cracked, if these shorted out it could have caused a fire. Most of the insulation in this area has hardened and is not very flexible, making it prone to cracking. Temporary repair has been taping up all the exposed wires with electrical tape. Have not yet checked into the availability of a replacement wiring harness. *jb
ProductType Vehicle

ODINumber 10158622
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1148529600000-0400)/
DateComplaintFiled /date(1148961600000-0400)/
VIN 9bwbp61j224
Component Air bags:side/window
Spontaneous air bag deployment on right side of my 2 door 2002 vw golf tdi while driving on a smooth blacktop road. While driving at approximately 30 mph, the left side curtain and seat air bags deployed by them selves. The vehicle did not hit a bump or pothole or anything else in the road. The vehicle was not hit by anything. The vehicle was not involved in an accident prior to or during the air bag deployment. My wife was in the passenger seat and was hit by the deployed air bag. She had a red sore on her right arm and had hearing problems in her right ear for one day. Her hearing returned too normal the next day and all soreness in her right arm was gone within two days. *nm
ProductType Vehicle

ODINumber 10160645
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1150430400000-0400)/
DateComplaintFiled /date(1151121600000-0400)/
Component Air bags:side/window
I was driving down the parks highway near talkeetna, alaska in my 2002 vw golf and had the side-curtain and passenger seat airbags deploy suddenly for no apparent reason. 5 persons were in the car, all experienced a loud bang and a car full of acrid smoke, two were struck as the bag deployed. I stopped at the side of the road to check out the passengers and find out what happened. No damage was done to the vehicle to cause airbag deployment, and it was in no way impacted or subjected to extreme driving forces. I believe my car to be defective and am seeking payment from volkswagen. *jb
ProductType Vehicle

ODINumber 10161948
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1026187200000-0400)/
DateComplaintFiled /date(1152504000000-0400)/
VIN 9bwgb61j324
Component Exterior lighting:brake lights:switch
The brake light switch on the golf is the same brake light switch on the jetta. They have the same part number and everything. They also fail at the same rate, but only the jetta brake light switch was recalled. When it fails, you cannot get the car out of park and your brake lights work intermittently, which is a safety hazard. *jb
ProductType Vehicle

ODINumber 10161157
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1138683600000-0500)/
DateComplaintFiled /date(1151640000000-0400)/
VIN 9bwgp61j624
Component Engine and engine cooling:engine:diesel
I had an oil change done on my car and the drain plug striped out the threads. The oil pan is made of aluminum and the plug is made of steel. *nm
ProductType Vehicle

ODINumber 10168439
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1158379200000-0400)/
DateComplaintFiled /date(1158379200000-0400)/
VIN 9bwgk61j624
Component Exterior lighting:brake lights:switch
I have a 2002 vw golf, the brake light switch on my car has broken 4 times in the 4 years i have owned this car. The last time it hs happened my car wouldn't shift out of park and i had to get my car towed. Each time the brake light switch was found to be faulty and it was replaced. This is a very frustrating problem and its very time consuming. I believe that volkswagen needs to do something to correct this problem. *jb
ProductType Vehicle

ODINumber 10167116
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1154491200000-0400)/
DateComplaintFiled /date(1156910400000-0400)/
Component Visibility:power window devices and controls
Front passenger side window comes off track. Window falls into door and window can not be closed. This happened to me as i was driving with my 8 week old daughter and 3 year old son. It is very dangerous because it happened on highway and there was alot of wind coming into car on young children. This has happened to many vw owners, vw has extended warranty to 7 years due to this. *nm
ProductType Vehicle

ODINumber 10166460
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1149825600000-0400)/
DateComplaintFiled /date(1156392000000-0400)/
VIN 9bwgk61j524
Component Engine and engine cooling
To whom it may concern, my wife and i own a white, 2002, volkswagen golf. My wife has had the oil changed on the vehicle at a jiffy lube in napa, ca. Since owning the vehicle. Recently she noticed an oil leak. My wife took her vehicle to a mechanic in clearlake, ca. The mechanic found the oil filter was loose and subsequently fixed the problem. the vehicle continued to leak oil. I took the vehicle back to the mechanic in clearlake. Upon raising the vehicle, the mechanic located the oil drain plug. The drain plug was loose. The drain plug was removed and determined to be a chevy truck drain plug. Upon further inspection of the oil pain, it was discovered that it had been stripped and could not be repaired. I had the oil pan replaced at a cost of $401.71. i reported the incident to the jiffy lube in napa. Based on my conversations with the owner, senior manager and the manager, it is their contention that they are not at fault for the damage on my vehicle. They explained to me that volkswagen has the highest incident of pan stripping compared to other manufactures. It is their opinion that the new oil pan will also strip. jiffy lube has agreed to pay me the above mentioned cost of repairing my vehicle. As part of the repayment, they have required me to write to ntsa and the federal trade commission to received my funds. please use this letter as part of any on going investigations as to the failure of volkswagen oil pans. thank you for your assistance. *jb
ProductType Vehicle

ODINumber 10176197
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1165122000000-0500)/
DateComplaintFiled /date(1166072400000-0500)/
VIN 9bwgp61j224
Component Power train:driveline:differential unit
Roll pin that retains differential spider gear pin backed out causing larger pin to contact inside of case. The failure included a large hole in transmission/ differential case, gear and bearing damage. *nm
ProductType Vehicle

ODINumber 10175459
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1163998800000-0500)/
DateComplaintFiled /date(1165467600000-0500)/
VIN 9bwgk61j924
Component Air bags
The passenger side air bags in my '02 vw golf deployed for no reason when i went from a stop to a start, barely going over 5 mph. *nm
ProductType Vehicle

ODINumber 10174449
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1163998800000-0500)/
DateComplaintFiled /date(1164603600000-0500)/
VIN 9bwbp61j024
Component Exterior lighting:turn signal
Vw golf 2002 60k turn singals keep on clicking. Possible link to using armorall polish? *jb
ProductType Vehicle

ODINumber 10174758
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured 1
NumberOfDeaths
DateofIncident /date(1164862800000-0500)/
DateComplaintFiled /date(1164862800000-0500)/
VIN 9bwgp61j224
Component Exterior lighting:brake lights:switch
All brake lights inoperable. Bulbs are fine. this will lead to an accident where the car is rear ended. there is an existing recall, nhtsa campaign id number : 04v096000 however, it applies to the 1999 to 2002 vw jetta only. I drive a golf, which is not covered by the recall campaign, however uses the same parts. *jb
ProductType Vehicle

ODINumber 10177056
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1166936400000-0500)/
DateComplaintFiled /date(1167234669000-0500)/
VIN 9bwgb61j724
Component Electrical system | electrical system:ignition:switch
There is a faulty brake switch which causes the car to be locked in park. It had to be towed to a dealer for repairs. Other models of the 2002 golf have a recall for the same problem.
ProductType Vehicle

ODINumber 10177065
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1166936400000-0500)/
DateComplaintFiled /date(1167195600000-0500)/
VIN 9bwgb61j724
Component Exterior lighting:brake lights:switch
Tl* - the contact's vehicle would not go into gear. The contact had the car towed to the dealer, and they told him that he had a faulty brake switch which kept the car in park. The dealer told him that their was a recall o for this problem, but this vehicle was not included due to vin. *ak updated 02/16/07.*jb
ProductType Vehicle

ODINumber 10177163
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1166504400000-0500)/
DateComplaintFiled /date(1167195600000-0500)/
VIN 9bwgp61j024
Component Exterior lighting:brake lights:switch
Brake lights on my 2002 volkswagen golf all failed to operate. vw dealer (classic volkswagen in escondido, ca) determined the problem was a defective brake light switch. vw dealer replaced the brake light switch. *jb
ProductType Vehicle

ODINumber 10180639
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1168837200000-0500)/
DateComplaintFiled /date(1169614800000-0500)/
VIN 9bwgk61j324
Component Seat belts | structure
Tl* - the contact stated that there was damage to the ceiling on the front drivers side and the rear left passenger side. Also, the driver's side seat belt did work anymore. *ak
ProductType Vehicle

ODINumber 10190977
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1179288000000-0400)/
DateComplaintFiled /date(1179374400000-0400)/
VIN 9bwgp61j124
Component Power train:clutch assembly:pedal/hand lever(motorcycle)
Vehicle slowed dramatically at highway speed down to 35 mph, i had to use the emergency blinkers to get to the slow lane, a very dangerous situation on a congested highway. Clutch and flywheel replaced, and the same failure happened again with oem parts only 3 weeks later. *ak
ProductType Vehicle

ODINumber 10201525
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1186804800000-0400)/
DateComplaintFiled /date(1188360000000-0400)/
VIN 9bwgb61j624
Component Electrical system:12v/24v/48v battery | electrical system:alternator/generator/regulator | electrical system:ignition | engine and engine cooling:exhaust system:emission control:catalytic convertor | exterior lighting:headlights | suspension:front:springs:coil springs
2002 volkswagen golf has had numerous problems. The most recent problem is that the coil spring broke while the consumer was driving causing damage to the strut. Now the consumer has to pay to get the vehicle fixed. *kb the consumer stated the problems started after the warranty ended. The battery died. 5 days later, the mil appeared and the vehicle was misfiring. In march of 2007 the engine light illuminated due to a faulty coil. In april of 2007 the battery light illuminated due to a failed alternator. *jb the right headlight was inoperative, the catalytic converter was replaced. Updated 12/12/07
ProductType Vehicle

ODINumber 10200297
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1184990400000-0400)/
DateComplaintFiled /date(1187236800000-0400)/
Component Exterior lighting:brake lights:switch
2002 vw golf with cruise control problem customer states that the car accelerated into fifth gear when she took her foot off the brake**cc the consumer determined that stepping on the brake did not disengage the cruise control. The consumer stated the following day, when he backed his vehicle up to the garage door, he noticed the brake light/ stop light did not illuminated when he stepped on the brake. The consumer believed the failure was the root cause for the cruise control's failure to disengage. The consumer took the vehicle to the dealer and upon inspection it was determined that the replacement brake light switch that had been installed previously under recall was defective. *jb
ProductType Vehicle

ODINumber 10205139
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1191297600000-0400)/
DateComplaintFiled /date(1191643200000-0400)/
VIN 9bwbp61j524
Component Visibility:glass, side/rear
I have a 2002 golf tdi with manual windows. The window regulator clips broke and the window dropped into the door. This is a known issue with vw's that a service bulletin, (0603), is out on, but only for power windows. The part that os defective is common to both types but since my windows are manual i have to pay $191.00 for the part. If vw is replacing one type free of charge they should be replacing both. The part is defective - manual or power windows... *tr
ProductType Vehicle

ODINumber 10229406
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1210305600000-0400)/
DateComplaintFiled /date(1212206400000-0400)/
VIN 9bwgp61j524
Component Electrical system
My 2002 vw golf has a defect in the immobilizer that dealers can not diagnose or repair. Once the key is turned off, the car sometimes will not restart. It has been towed to the dealer on multiple occasions - but after a variable time interval the car starts again. Since it starts - three dealers have been unable to diagnose why it fails to recognize the key. I am furious that the immobilizer circuit can not be repaired or inactivated. I live in the country and am afraid to turn the car off in a remote location for fear it will not restart - and leave me stranded 20 miles from nowhere. It could strand my wife and invalid daughter. The car could not be moved in an emergency, like clearing the way for emergency vehicles, or getting off the side of the road if i pull over and stop. Volkswagen is unresponsive to the problem - i have spoken to usa headquarters who has not responded. The car is not safe to take on the road because it can unpredictably fail to drive. This has happened 8 times in the past 12 months, and has been to service department 3 times with no cure. *tr
ProductType Vehicle

ODINumber 10242788
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1221451200000-0400)/
DateComplaintFiled /date(1221710400000-0400)/
Component Air bags | seat belts
Air bag light is on in vehicle because of a poor electrical connection in the driver's side seat belt clasp, which was already replaced once while vehicle was still under factory warranty, about 2yrs and 30k miles ago. The locking mechanism of the seat belt clasp itself still works, however, while the air bag light is on because of the failed electrical connection in the clasp, air bags will not deploy, which risks my and my passengers' life and safety. to replace the part, i incurred a $75 diagnostic fee from a local mechanic and purchased a new part for $161, which i will install myself to save another $75 installation fee. Total economic loss to me was $236, but could have been $311 if i didn't have the tools and time to do it myself. The old seat belt clasp will be available for inspection. *tr
ProductType Vehicle

ODINumber 10245127
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1223438400000-0400)/
DateComplaintFiled /date(1223697600000-0400)/
Component Engine and engine cooling
Highway on ramp engine revved uncontrollably until failure new engine needed. *tr
ProductType Vehicle

ODINumber 10245390
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1223784000000-0400)/
DateComplaintFiled /date(1223956800000-0400)/
VIN 9bwgk61j124
Component Visibility:power window devices and controls
The driver¿s side window regulator recently failed on my 2002 vw golf. This part secures the window to the power window mechanism, and keeps the window up. The failure occurred while i was leaving a toll booth. I pressed the button to raise the window, heard a crack, and then the entire window violently crashed down into the interior of the door, and attempts to raise the window failed. I was lucky that i was only driving about 20 mph at the time, but unfortunately i had to drive home five hours with the windows down. It was a very unpleasant experience. when i returned home, upon bringing the car in to the dealership, i learned that it was the window regulator that had failed. I also learned that this part has failed numerous times on golfs of this model year (and other years), and that an extended warranty of 7 years was placed on the part. i strongly believe that a recall should have been placed on this part instead of simply a warranty extension. I have heard numerous anecdotes of people having this same problem. The window crashes violently, and had i been driving fast or in traffic, this could have caused an accident very easily. What¿s more, one cannot protect the car from theft or water damage when the window won¿t close. according to vw, a sturdier replacement part was designed around 2002, and my car is now being fixed with this part. *tr
ProductType Vehicle

ODINumber 10254650
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1229576400000-0500)/
DateComplaintFiled /date(1231650000000-0500)/
Component Exterior lighting:brake lights:switch | exterior lighting:brake lights:switch
There was a brake switch short that caused the car to be stuck in park. So it had to be dragged out and was sent to volkswagen service. *tr
ProductType Vehicle

ODINumber 10256593
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1232686800000-0500)/
DateComplaintFiled /date(1233118800000-0500)/
Component Air bags
Tl*the contact owns a 2002 volkswagen golf. While driving 70 mph on the freeway, the passenger side air bag spontaneously deployed. There were no injuries, but the contact was concerned about the sudden explosion. He stated that the deployment occurred while he was using his cellular phone. The vehicle has not been taken to the dealer and the manufacturer was not notified. The vin was unavailable. The current and failure mileages were approximately 70,000.
ProductType Vehicle

ODINumber 10269010
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1191297600000-0400)/
DateComplaintFiled /date(1242619200000-0400)/
Component Seat belts
Air bag light came on. When taken in for fix it was found to be a faulty switch in the driver side seat belt buckle. it was just recently replaced and so far no further problems. *tr
ProductType Vehicle

ODINumber 10267719
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1240718400000-0400)/
DateComplaintFiled /date(1241409600000-0400)/
VIN 9bwgk61j324
Component Structure | visibility
While driving my wife was driving our 2002 vw golf the driver side window dropped. Turns out all over the internet there are complaints of the tabs holding the windows breaking. In fact when i was at the dealer i fellow overheard me and said he had the exact same problem on his 2001 vw gti. Vw had a tsb and extended the warranty by a few years on this but is should have been a recall. A window dropping is a huge safety factor for a number of reasons. The window is a protection device to shield you in an accident or from debris at 65mph and for your own personal safety if on the wrong side of town. i called the vw dealer to see if they would fix this problem they said yes they would fix it for free yet upon arriving i was told i was one month out of the extended warranty. the dropping of this window caused my wife to have to pull over on a busy expressway because she could not see in the rain with it blowing in her window. Once a gain a faulty window holding mechanism is a safety issue and should be a recall item. *tr
ProductType Vehicle

ODINumber 10276939
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1244952000000-0400)/
DateComplaintFiled /date(1247716800000-0400)/
VIN 9bwgp61j724
Component Air bags:side/window
Passenger side curtain airbag deployed while traveling down the highway. No collision, consequences ringing in ears. Volkswagen made repair at no cost to me $3212.00. *tr
ProductType Vehicle

ODINumber 10348119
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1281153600000-0400)/
DateComplaintFiled /date(1281326400000-0400)/
VIN 9bwgk61j924
Component Air bags:side/window
On saturday aug 7th i was driving my 2002 vw golf on the highway when the passenger side airbag deployed. The road was smooth with no bumps or potholes, nothing hit the car, it was totally spontaneous. Luckily there were no passengers in the car. I have contacted my local vw service shop and will take the car in so they can identify the cause of the deployment. *tr
ProductType Vehicle

ODINumber 10390105
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1299560400000-0500)/
DateComplaintFiled /date(1300075200000-0400)/
VIN 9bwgk61jx24
Component Electrical system
Tl* the contact owns 2002 volkswagen golf. The contact stated that the vehicle would not start in rainy weather. The vehicle was taken to the dealer who advised that the ignition coil would need to be replaced. The contact located a voluntary manufacturers recall for the failure but was advised by the manufacturer that the vehicle was not included in the voluntary recall. The failure mileage and current mileages were 150,000.
ProductType Vehicle

ODINumber 10526396
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1374379200000-0400)/
DateComplaintFiled /date(1374552000000-0400)/
VIN 9bwgp61j524
Component Engine
Tl* the contact owns a 2002 volkswagen golf with a tdi engine. The contact stated that the vehicle suddenly accelerated. The contact had to pop the clutch and kill the ignition, but the engine continue to operate until the vehicle ran out of fuel. The contacts mechanic inspected the vehicle and stated that the turbo charger seals were not leaking. The vehicle was not repaired. The failure and current mileages were 53,000. *tr
ProductType Vehicle

ODINumber 11000923
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1490328000000-0400)/
DateComplaintFiled /date(1498255918000-0400)/
VIN 9bwgp61j324
Component Air bags
While driving at about 45 miles per hour, the side curtain and seat bolster airbags deployed on their own. There was no impact to the vehicle that preceded this incident. The airbags simply deployed by themselves. this seems to be a recurring problem with this generation of volkswagens: http://www.carcomplaints.com/volkswagen/golf/2002/seat_belts_air_bags/air_bags-side_window.shtml
ProductType Vehicle

  Vehicle History Report

  • Sales History
  • Service History
  • Vehicle Theft Check
  • Odometer Reading
  • Market Value

  Free VIN check

  • VIN decoder
  • Vehicle Specifications
  • Equipment Details
  • Fuel Efficiency
  • Ownership History

  Car Recalls and Defects

  • Recalls and Defects
  • Problems & Complaints
  • Safety Ratings
  • Warranty