2016 Volkswagen Golf Complaints

ODINumber 10816865
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1450242000000-0500)/
DateComplaintFiled /date(1451365200000-0500)/
VIN Wvwkp7au0gw
Component Electrical system | engine | fuel/propulsion system
Safety issue - 2016 egolf would not move after a routine traffic stop with "main charging failed" error. During a normal commute after 3, 4 miles of driving 30 - 40 mph, car wouldn't move after a routine traffic stop right after a traffic light. This is evening 6pm rush hour traffic, car just stopped in the middle of the road. While rest of the systems seem to be functioning, the car ignition is on, pressing accelerator pedal doesn't do anything with "electrical error , stop" message on the dash. After getting stuck in a lane for an hour in rush hour traffic, got the car towed to nearby vw dealer. Dealer informed that the main charging module that charges battery failed, which needs to be replaced with new part form germany. It could take up to two weeks. safety issue - the fact that car just stops while driving even though the battery has plenty of charge left poses a serious and significant safety risk. A serious accident is just waiting to happen.i was told that the design protects drivers against getting stranded after battery is discharged, since the charging module failed. This seems totally illogical that the design is trying to protect you from stranded when battery runs out, so it rather stop in the middle of the road to get the module fixed before you can drive it to a safe place. there are quite a few incidents reported like this, so vw has a serious safety issue to fix on 2016 egolf immediately. Maybe it requires a design fix to let drivers drive to a dealer to get the faulty part to be fixed, instead of stranding in the middle of the road.
ProductType Vehicle

ODINumber 10853372
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1459742400000-0400)/
DateComplaintFiled /date(1459805003000-0400)/
Component Vehicle speed control
On manual transmission vehicles cruise control does not deactivate when depressing clutch, changing gear. Once clutch is released cruise automatically re engages. This is a huge safety liability. Vw calls it a new feature, this feature has caused a few near misses.. This feature will eventually cause an accident i've been driving manual transmission cars for over 20 years and every time the clutch is depressed cruise turns off and will only re-engage once the button is depressed.
ProductType Vehicle

ODINumber 10885240
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1448254800000-0500)/
DateComplaintFiled /date(1468694650000-0400)/
VIN 3vw217au5gm
Component Unknown or other
Two primary problems with this car at this time: 1. Epc (engine power control) light comes on frequently while driving at street and freeway speeds. When the light comes on the car jerks forward and rides rough. I am concerned about the safety of this car and it not running correctly. The car manual indicates that when the epc light is displayed the engine is malfunctioning. 2. The bluetooth/infotainment system will intermittently freeze and the phone will not disconnect and the radio will work. This is also a safety issue since i have to constantly adjust the settings to try and fix it and pull over the car, turn off the car and try and fix the problem. i have taken the car to a volkswagen dealer /service center on multiple occasions to fix both problems and they have been unable to fix either problem.
ProductType Vehicle

ODINumber 10888512
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1467086400000-0400)/
DateComplaintFiled /date(1469419200000-0400)/
VIN 3vwc17au5gm
Component Engine | fuel/propulsion system | unknown or other
Sudden violent shaking while driving. They replaced all four fuel injectors, second time happened a month later. Shaking while driving. They cannot fix. Miles just under 2000 on second occurrence.
ProductType Vehicle

ODINumber 11030441
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1506571200000-0400)/
DateComplaintFiled /date(1506654513000-0400)/
VIN 3vw217au1gm
Component Fuel/propulsion system
I leased a new 2016 vw golf. Vw claimed the car got 25/35 mileage. I am getting 13/26 and yet i am a very casual driver. I have taken it to two vw dealership a total of five times. They are claiming that that i only drive a few miles a day, so the car doesn't have enough time to warm up and that is why i do not get the stated mileage. It's a ridiculous claim. I feel like this is another vw scandal. I need to escalate the resolution of this issue as i have plenty of proof on the issue. Let me know if you are the correct government department to deal with this issue.
ProductType Vehicle

ODINumber 11110420
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1531022400000-0400)/
DateComplaintFiled /date(1531228624000-0400)/
Component Air bags
The clock spring on my car went bad after 46,000 miles. Makes airbag unuseable and steering column controls do not work either
ProductType Vehicle

ODINumber 11105166
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1530504000000-0400)/
DateComplaintFiled /date(1530561828000-0400)/
VIN 3vw217au2gm
Component Wheels
Continental procontact™ tx 195/65r15 rt rear tire side wall blew out with no warning. Car has 16000 miles and has been dealer serviced since new. Car was accelerating on freeway on ramp when vibration and thump were felt inside the car. Driver pulled into secure area and saw that tire sidewall had blown out on inside and outside sidewalls. Tire was replaced by volkswagen dealership at owners expense.
ProductType Vehicle

ODINumber 11119886
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1531108800000-0400)/
DateComplaintFiled /date(1534219200000-0400)/
VIN 3vwc17au3gm
Component Air bags | electronic stability control | service brakes
The left rear wheel speed sensor malfunctioned resulting in false warnings of air bag, stabilization control, abs system, and tire pressure failures. A replacement part is on back order and/or unavailable. This will result in disregard of any of the above warnings in the future even if they are genuine. This problem occurs randomly at any speed.
ProductType Vehicle

ODINumber 11186523
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1552021200000-0500)/
DateComplaintFiled /date(1552449600000-0400)/
VIN 3vw4t7auxgm
Component Engine | fuel/propulsion system
Tl* the contact owns a 2016 volkswagen golf gti. The contact stated that the check engine warning indicator illuminated intermittently. The vehicle was taken to an independent mechanic who diagnosed that there was a fuel leak. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.
ProductType Vehicle

ODINumber 11099415
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1527912000000-0400)/
DateComplaintFiled /date(1527998400000-0400)/
VIN 3vwc17au3gm
Component Engine
Consuming oil
ProductType Vehicle

ODINumber 11099933
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1527739200000-0400)/
DateComplaintFiled /date(1528171200000-0400)/
Component Air bags | electrical system | steering
Despite a 2015 recall, 2016 golfs are still being affected by faulty clock spring setups and a lack of some type of cover that is preventing debris from getting inside and breaking them. while driving the car, the airbag warning light went on. I then noticed that none of the control features on the steering wheel worked.. No cruise control, not horn, no system data, etc. Upon further investigation i discovered that the clock spring was the reason for the problem and that this has been an ongoing problem that vw has known about since 2011. Only after an investigation was vw forced into doing a recall in 2015. The problem obviously still exists since there are a number of continued complaints still being filed.
ProductType Vehicle

ODINumber 11140077
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1539316800000-0400)/
DateComplaintFiled /date(1539396497000-0400)/
VIN 3vw217au9gm
Component Unknown or other
I was driving on the freeway and heard a loud pop like a gun shot. I looked up and it was my moon roof. It was as if it had blown out. I was not under an underpass or near any vehicles that could have thrown a rock. It happened like combustion. So random and scary! If i wouldn't have had the shade closed, i would have been covered in glass. This was an ordinary morning with temps around 60 degrees. I am shocked to see that this has been a problem for many and yet there is no safety recall. Please help.
ProductType Vehicle

ODINumber 11270298
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1571112000000-0400)/
DateComplaintFiled /date(1571716800000-0400)/
VIN 3vw217au9gm
Component Air bags | electrical system | structure:body
Sunroof drain reinforcement steel has developed stress cracks. Which has let water leak inside vehicle, onto headliner and down a-pillars saturating front side curtain airbags making them defective. Vehicle can be stationary or operated, it will leak either way. Volkswagen refuses to address issue with airbags and leak saying there is not a safety issue so they wont cover repair which could cost greater than $2,500. Vehicle has also developed black mold between roof and headliner which is hazardous to breath. Technical bulletin #60-17-01(v601701) is the repair instructions for dealership only repair but does not include airbag replace or headliner replacement. I addressed issue with volkswagen multiple times which they deny any safety issues. *tr
ProductType Vehicle

ODINumber 11234534
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1554091200000-0400)/
DateComplaintFiled /date(1563997143000-0400)/
VIN 3vw217au4gm
Component Structure:body
Sunroof frame leaks water into the car. The water drips on to the center console hardware/electronics and hardware/electronics located on the windshield. The leak is a known defect for vw golf 2016, as vw previously sent out a recall for the sunroof frame. The leak occurs after heavy rainfall. The water drips right on to the acc cruise control. Vw acknowledged in phone message that source of leak was sunroof and that it should be covered by the recall. Originally, i thought the leak derived from dirty drains, but vw clarified the root cause as the sunroof. However, they did not follow up with me. I re-engaged them and they stated they would need to test it again. After the second test, they said they could not reproduce my claim despite despite the initial, positive identification of the sunroof as the leak. I am worried that this will cause other, more serious problems if left untreated. The leak can occur with the car either stationary or in motion. However, the leak is more prominent when stationary. For example, my car leaks the worst when i leave it in the parking lot at work during heavy rainfall. Upon entering my car, standing water will have pooled up in the gear selector cover and drips from my rear view mirror on to the center console. I still possess the voicemail where they identified the sunroof as the source of the leak. I attached a photo of the water stains because it was not raining when i filed the complaint.
ProductType Vehicle

ODINumber 11245909
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1566360000000-0400)/
DateComplaintFiled /date(1566446400000-0400)/
VIN 3vw4t7au3gm
Component Fuel/propulsion system
Tl* the contact owns a 2016 volkswagen gti s 4d auto. While driving 45 mph, the contact noticed an abnormal fuel odor coming from the fuel tank without warning. The contact managed to drive the vehicle and noticed fuel leaking from the fuel tank. The vehicle was towed by the contact's insurance company to flagship volkswagen carretera (#2 14.7, bayamÓn, 00922, puerto rico, 787-302-2718) where it was diagnosed that the evap system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The failure mileage was approximately 31,546.
ProductType Vehicle

ODINumber 11300201
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1555214400000-0400)/
DateComplaintFiled /date(1579308998000-0500)/
VIN 3vw217au3gm
Component Unknown or other
Panoramic sunroof leaks into the interior a frame pillars. It leaks in the rain, the snow, and even the car wash. The leak starts as a damp spot in the interior where the headliner meets the a frame pillar. The sunroof will leak if the car is stationary or moving. The leak will make its way down the pillar and across the side airbag.
ProductType Vehicle

ODINumber 11372726
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1585713600000-0400)/
DateComplaintFiled /date(1604293200000-0500)/
VIN 3vw4t7au0gm
Component Power train
Coolant leak from the water pump and thermostat housing. The water pump and thermostat were replaced under warrant. I believe it is leaking again as it was replaced with the same faulty parts and i have noticed a slight drop in coolant and a smell, which was the issue originally.
ProductType Vehicle

ODINumber 10948507
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1485320400000-0500)/
DateComplaintFiled /date(1485752400000-0500)/
VIN 3vw547au4gm
Component Service brakes
Brake failure. The car was being driven around 20mph, when a “brake: fluid low see owner’s manual” message came on. After seeing this message pressure was applied to the brake pedal and the pedal went to the floor. The pedal made a “chattering noise” as it moved through the pedal stroke. The parking brake was used to stop the car. This was easily recreated in a parking lot and at the local dealer. The warning light came on each time the car was started after the initial incident, and when pressure was applied to the pedal, the pedal easily went to the floor making the same chattering noise. there were no symptoms before this incident. The brake system seemed to function as it should and had every other time the car was driven. i checked for brake fluid leaks at the master cylinder and at each of the four calipers, and did not find any leaked fluid. It appeared that there was still brake fluid in the brake fluid reservoir. upon initial contact, the dealer said they had never seen this before. After their initial assessment by the dealer, they believed it was a master cylinder issue and the seal on the side of the brake booster had failed, and brake fluid leaked into the booster.
ProductType Vehicle

ODINumber 10955589
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1485925200000-0500)/
DateComplaintFiled /date(1487566800000-0500)/
VIN 3vwc17au4gm
Component Steering
Steering power assist "twitches" while car is in motion. Happens at random times, speeds and steering conditions while driving....enough to jerk the car into the next lane. Might be tied to vw's dsr or dynamic steering recommendation setting in the vehicle computer.
ProductType Vehicle

ODINumber 10968443
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1483246800000-0500)/
DateComplaintFiled /date(1490414400000-0400)/
Component Fuel/propulsion system
Fuel odor in car cabin usually after the car is started after being run and sitting briefly off. The problem has persisted after suction pump recall work was done.
ProductType Vehicle

ODINumber 10897865
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1471665600000-0400)/
DateComplaintFiled /date(1471924800000-0400)/
VIN 3vwc17au8gm
Component Engine
Engine misfired and cause the car to stutter with loss of performance. This happened to me when making a left hand turn nearly causing an accident because the car was not moving at the normal speed due to loss of performance. This is the 3rd time the engine has misfired since i bought the car. It has less than 2,800 miles on it.
ProductType Vehicle

ODINumber 10897131
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1469764800000-0400)/
DateComplaintFiled /date(1471579200000-0400)/
VIN Wvwuf7au3gw
Component Service brakes, hydraulic:power assist:vacuum
Tl* the contact owns a 2016 volkswagen golf. While driving approximately 20 to 25 mph, the contact heard a crackling noise when the brake pedal was depressed. The brakes failed without warning. The contact had to apply the emergency brake to stop the vehicle. The vehicle was towed to the dealer. It was diagnosed that there was a mechanical failure in the vacuum pump. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 9,558. the consumer stated the concern was that the vehicle was repaired with the same oem part that initially failed. The manufacturer was notified. The consumer requested for the vehicle to be bought back but, the manufacturer declined and offered a 200.00 gift card. *js
ProductType Vehicle

ODINumber 11018861
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1498881600000-0400)/
DateComplaintFiled /date(1503374400000-0400)/
VIN 3vw217au9gm
Component Visibility:sun roof assembly
Tl* the contact owns a 2016 volkswagen golf. The contact stated that the sun roof malfunctioned and caused water to enter the vehicle. The vehicle was taken numerous times to an unknown volkswagen dealer. The dealer replaced the sun roof sealant, but the failure was not corrected. The vehicle was taken back to the dealer where it was diagnosed that the sun roof rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 7,000.
ProductType Vehicle

ODINumber 10971575
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1488344400000-0500)/
DateComplaintFiled /date(1491834392000-0400)/
VIN 3vwc17au7gm
Component Fuel/propulsion system
Persistent fuel smell. Vehicle recall was performed, vehicle was repaired twice at dealership for same problem. Carbon filter was replaced, fuel sensor and fuel injectors replaced (under warranty). Smell most noticeable after being driven for 10-30 minutes, then parked for 10 minutes to 1 hour.
ProductType Vehicle

ODINumber 10984229
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1480568400000-0500)/
DateComplaintFiled /date(1494216000000-0400)/
VIN 3vw117au0gm
Component Vehicle speed control
Tl* the contact owns a 2016 volkswagon golf. While driving various speeds, the vehicle experienced unintended acceleration while being operated in second and third gears. The contact indicated that the vehicle's speed would increase by approximately 35 mph without depressing the accelerator pedal. The failure was intermittent and would often occur after the vehicle had not been driven for several hours. The vehicle was taken to several dealers who indicated that the issue was a characteristic of the vehicle and no failure was found. The manufacturer was notified of the failure. The failure mileage was 3,000.
ProductType Vehicle

ODINumber 10992847
Manufacturer Volkswagen group of america, inc.
Crash No
Fire No
NumberOfInjured
NumberOfDeaths
DateofIncident /date(1477972800000-0400)/
DateComplaintFiled /date(1496376000000-0400)/
VIN 3vw217au1gm
Component Engine | fuel/propulsion system
Tl* the contact owns a 2016 volkswagen golf. The contact received notification of nhtsa campaign number: 16v647000 (fuel system, engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the vehicle did not receive adequate fuel mileage and that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The local dealer (ourisman volkswagen of bethesda located at 7001 arlington rd, bethesda, maryland 20814) was contacted and informed the contact that they had not received parts from the manufacturer and that the contact was placed on a waiting list. The manufacturer was making florida and puerto rico a priority first. The contact had not experienced a failure. Parts distribution disconnect.
ProductType Vehicle

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